The Moni Dress
Have a question or need help with your order? Email us at email@example.com.
The Moni is our modern feminine dress with a sweetheart neckline, a-line silhouette, and satin buttons that run down the length of the train. This look is clean and timeless. For brides wanting to add their unique touch, the Moni is the perfect canvas to add a beaded belt, fur wrap, or any other glamorous bridal accessory.
This dress was named after the bridal seamstress who traveled across the world to teach us the art of making wedding gowns.
- Ivory polyester crepe overlay, lightweight ivory polyester crepe lining
- Elastic matte satin buttons over back zip
- Bust cups
- Bodice boning
- Dress designed and made in the Freedom’s Promise sewing center in northwest Cambodia
- All fabric sourced from Cambodia
- Fits true to standard dress sizing
- Fitted at the bust and waist, loose at the hip
Shipping & Returns
Thank you for shopping with us! We hope you love your Samros purchase.
If you aren’t completely satisfied, we are happy to accept your return or exchange; please keep in mind that for full reimbursement, merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, pin marks, smoke damage or other conditions that affect the product’s smell.
We gladly accept returns of undamaged gowns purchased online for delivery for full refund within 15 days of delivery. We require proof of purchase to be eligible for a return.
Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item. If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of days.
We do not offer an exchange service at this time. If an item doesn’t work and another one is needed, a return will need to be processed for all unwanted items and a new order must be placed for new items. All new orders are subject to the current turnaround times. Prior promotional pricing or discounts used when the original order was placed will not be honored for a new order.
You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.
If you have any further questions regarding your refund, please, don’t hesitate to contact us at firstname.lastname@example.org.
How to Return
- Send an email to email@example.com with “Samros Return” in the subject and your order number and reason for return in the body of the email. A Samros representative will respond within 48 hours to initiate the return process including a PDF file containing the Return Merchandise Authorization (RMA) form and the prepaid return label.
- Pack the RMA form along with the returning items back into the original box and affix the return label on top.
- Drop the package off with the designated shipping carrier noted on the return label before the label expires.
It can take some time for a return package to arrive and will take a few additional days to inspect the condition of the item. Once completed, any applicable refunds will be processed on our end within 5 – 7 business days. You’ll receive a confirmation email for your records once your refund is complete. It may take some additional time for the financial institution to place the funds back into the account.
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